All work
Digital Product

Support tickets, tagged before a human even opens them.

An AI-powered ticket tagging app built for Zendesk — from idea to a published Marketplace app.

Client
Own Product
Role
Founder, Product & Design
Year
2026
Scope
Product design, development, launch
Support tickets, tagged before a human even opens them.
See it in action

One ticket. Three seconds.

#4521Open· 2 min ago

Payment declined on Pro upgrade

JMJohn Mercer · john@acmecorp.com

Hi, I'm trying to upgrade to the Pro plan but my credit card keeps getting declined. I've tried three different cards and none of them work. This is urgent — I need it for a client demo tomorrow.

AI Ticket TaggerAI Ticket Tagger
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Full case study coming soon.

The complete story of this project, from brief to delivery, is being prepared. In the meantime, I'm happy to walk you through it personally.

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